If you have any other questions or concerns, please feel free to reach out to us at email@example.com.
ORDERS & RETURNS
Once your order is placed, you will receive a confirmation email with your order details. If you would like to update the style/color/size or shipping address, please send us an email at firstname.lastname@example.org with the new info before the parcel is shipped.
For applicable countries, duties & taxes will be automatically calculated and displayed during checkout. In certain countries, customers will be responsible for paying the required duties & taxes upon delivery and the shipping carrier may not release the package without payment for duties & taxes.
During peak seasons, some items may be temporarily out of stock due to high demand. If this occurs, we will split your order into multiple parcels and ship the available items first. You will be notified via email about any out-of-stock items, and we will dispatch the remaining items as soon as they are restocked.
We gladly accept unworn, unwashed, unaltered, and unused merchandise in sellable condition for a refund within 14 days of delivery, provided that all tags are attached and the items are in their original packaging. Unfortunately, we are currently unable to offer exchanges. For more information, please review our full policy and contact us at email@example.com for further assistance.
Once we receive the return parcel, please allow up to 10 days for us to process the refund. We will notify you via email as soon as the refund has been issued.
SHIPPING & TRACKING
We are delighted to provide FREE worldwide shipping to most countries for orders over USD 150 (excluding taxes, duties, and international processing fees). To find out the specific shipping costs for your location, please refer to the shipping information provided on our website or please contact us at firstname.lastname@example.org for further help.
The delivery time for your order may vary depending on your location, ranging from 5 to 30 days. For more specific information regarding the estimated delivery time for your area, please refer to the shipping details provided on our website.
You will receive an email containing tracking information once your parcel has been dispatched. If you have not received the email, please contact us at
We work hard to ensure that orders are processed and dispatched quickly. Please note that shipping times are estimates only and subject to third party services. WISKII cannot be held responsible for conditions beyond our control such as delivery delays etc.
PAYMENT & PROMOTION
Please ensure that you have entered your card and account information correctly. If you are still experiencing issues, we recommend contacting your issuing bank for further assistance. Alternatively, you can reach out to us at
We accept Visa, MasterCard, American Express, and Discover cards. Your card will be charged once your order has been shipped. You can also choose to pay with PayPal, Google Pay, or Apple Pay.
Stay informed about exclusive deals and promotions by subscribing to our WISKII Insider List (located in the website footer) and following us on Instagram at @wiskiiactive.
PRODUCT & INVENTORY
Please consult our size chart for general measurements.
If you would like personalized assistance from a WISKII expert, please feel free to
To find out the restock time for the specific style/size/color you are interested in, please refer to the Product Description on our website. If you require further confirmation of the stock availability, please feel free to contact us at